Receptionist
Activity feed — what the receptionist actually did
- No activity yet.
Calls & conversations
Every conversation across voice, SMS, and web chat. Click a row for the transcript.
Leads
Project Intake Packages built during conversations — not voicemails.
Customers
Contacts the Customer Brain recognises on future calls.
Projects
What the receptionist can speak to once a caller is verified.
Appointments
Booked by the Scheduling Agent during live conversations.
Escalations
Urgent situations the receptionist stopped and handed to a human.
Results
Two kinds of number live here and they are never mixed. Counted means we can show you the calls behind it. Estimated means we multiplied a counted number by something we assumed — and every one says what it assumed.
Period
Counted from your own records
Estimated assumptions applied
The assumptions behind those estimates
Leave a box empty to keep our figure. Anything you fill in is used instead, and every estimate above says which of the two it used.
Conversations
How they ended
Leads and escalations
Workflows
What happens after the call — the follow-up text, the lead handed to a salesperson, the emergency paged to a superintendent.
Your workflows
Recent runs
Every run keeps a per-step record — this is the answer to “why did that text go out?”
Knowledge
The Company Brain, exactly as the receptionist sees it.
Services
Team & routing
FAQs & policies
Phone numbers
Search, buy, and attach a number. Purchasing configures the webhooks automatically.
Your numbers
Find a number
Keep the number you already have
The number on your trucks and your yard signs can move here. It takes days and two carriers have to agree, so nothing on this page will ever tell you it has moved until the carrier confirms it.
Before you start — what to have in front of you
Numbers you are moving
Start a port
Everything below comes off a recent bill from your current carrier. It is saved as a draft first — nothing is sent to anyone until you submit it.
Integrations
Connected systems. Credentials never leave this deployment in an export.
Send events to your own systems
Point us at a URL and we will post to it whenever something happens — a call ends, a lead arrives, an emergency is raised. If your system is down we keep trying for about a day and a half, and every attempt is recorded below.
Where we send events
Signing secrets are not listed here. Each one is shown once when you add the endpoint and is never readable again — not by this console, and not by the API.
Add an endpoint
Recent attempts
This is the answer to “did you actually send it?”. Anything still retrying will pick itself up on its own — a restart does not lose it.
Test your receptionist
A real conversation through the same engine that answers the phone.
Try: “There’s water coming through the ceiling at 1458 Oak Street” · “I need a deck built, about 16 by 24” · “I’m calling about my kitchen renovation”
Settings & deployment
Readiness, status, and the exportable configuration package.
Deployment readiness
Export & import
The package contains this company’s configuration only — no platform code, and no credentials.
Raw configuration
Create AI Receptionist
Eleven steps. Everything except the company name has a sensible default, so you can go live and refine later.