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AI Front OfficeConstruction & Design
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Receptionist AI

â—Ź Live
INBOX
PIPELINE
RECEPTIONIST SETUP
LAUNCH & SETTINGS
System Status
Telephony Active
Claude AI Gateway Optimal
Lead Pipeline Listening

Receptionist Command Center

Leads Today
0
Escalations
0
Handled without transfer
0
Jobs Booked
0

Recent AI Call Transcripts

Live Stream
10:14 AM - David S. (AC Repair) Followed Up
"Caller requested emergency AC diagnosis for office building. Receptionist confirmed address and dispatched to HVAC team."
10:07 AM - Sarah J. (Roof Quote) Booked
"Requesting roof inspection after severe storm. Intake package built with budget $15,000–$25,000. Appointment set for Tuesday 9:00 AM."
09:42 AM - Marcus V. (Kitchen Remodel) Escalated
"Custom residential remodel inquiry ($85,000 budget). Passed directly to Senior Estimator per company routing rules."

AI Leads Intake

SJ
Sarah J.
New Lead · Roof Inspection
Qualified
MR
Michael R.
Urgent Request · Commercial
Paged
CB
Chloe B.
Estimate Requested · Bath
Scheduled

Activity Feed — Live Receptionist Logs ▼

  • No activity yet.

Calls & conversations

Every conversation across voice, SMS, and web chat. Click a row for the transcript.

Transcript

Leads

Project Intake Packages built during conversations — not voicemails.

Intake package

Customers

Contacts the Customer Brain recognises on future calls.

Projects

What the receptionist can speak to once a caller is verified.

Appointments & Callbacks Calendar

Live schedule synchronized with AI receptionist bookings, site visits, and callback requests.

0 Total Scheduled
0 Site Visits & Consultations
0 Callback Requests
0 Due Today

September 2026

SunMonTueWedThuFriSat

Schedule Details

0 items
No appointments or callbacks found for this selection.

Schedule Appointment or Callback

Escalations

Urgent situations the receptionist stopped and handed to a human.

Results

Two kinds of number live here and they are never mixed. Counted means we can show you the calls behind it. Estimated means we multiplied a counted number by something we assumed — and every one says what it assumed.

Period

Counted from your own records

Estimated assumptions applied

The assumptions behind those estimates

Leave a box empty to keep our figure. Anything you fill in is used instead, and every estimate above says which of the two it used.

Conversations

How they ended

Leads and escalations

Workflows

What happens after the call — the follow-up text, the lead handed to a salesperson, the emergency paged to a superintendent.

Your workflows

New workflow

Recent runs

Every run keeps a per-step record — this is the answer to “why did that text go out?”

Knowledge lanes

Organize what the receptionist can use by source. Uploads still land in one searchable knowledge base, but these lanes make setup clearer for customers.

Company facts

Hours, service area, locations, staff, departments, transfer numbers.

Sales scripts

Qualification questions, pricing boundaries, objections, follow-up language.

Policies

Warranty, cancellation, emergency, payment, scheduling, what the AI must never say.

Documents

FAQs, PDFs converted to text, onboarding notes, trade-specific service lists.

Upload documents

Drop FAQs, policies, scripts, service lists, or onboarding notes here

Text, Markdown, CSV, JSON, and HTML files are read directly in the browser before upload.

Custom instructions

Use this for behavior rules: what the receptionist should always do, never say, when to transfer, and how to handle uncertainty.

Knowledge sources

Loading knowledge sources...

Services

Team & routing

Phone numbers

Search, buy, and attach a number. Purchasing configures the webhooks automatically.

Your numbers

Find a number

Keep the number you already have

The number on your trucks and your yard signs can move here. It takes days and two carriers have to agree, so nothing on this page will ever tell you it has moved until the carrier confirms it.

Before you start — what to have in front of you

Numbers you are moving

Port

Start a port

Everything below comes off a recent bill from your current carrier. It is saved as a draft first — nothing is sent to anyone until you submit it.

A job site address or a PO box comes back rejected, and that costs days.

Leave it blank to take the first date the carrier offers. Anything sooner than three business days is refused.

Integrations

Connected systems. Credentials never leave this deployment in an export.

Send events to your own systems

Point us at a URL and we will post to it whenever something happens — a call ends, a lead arrives, an emergency is raised. If your system is down we keep trying for about a day and a half, and every attempt is recorded below.

Where we send events

Signing secrets are not listed here. Each one is shown once when you add the endpoint and is never readable again — not by this console, and not by the API.

Add an endpoint

Must be https. Plain http is accepted only for localhost, so you can test against your own machine.

Recent attempts

This is the answer to “did you actually send it?”. Anything still retrying will pick itself up on its own — a restart does not lose it.

Test your receptionist

A real conversation through the same engine that answers the phone.

Try: “There’s water coming through the ceiling at 1458 Oak Street” · “I need a deck built, about 16 by 24” · “I’m calling about my kitchen renovation”

Settings & deployment

Readiness, status, and the exportable configuration package.

Deployment readiness

Export & import

The package contains this company’s configuration only — no platform code, and no credentials.

Raw configuration


  


  

    
Create AI Receptionist

    
Eleven steps. Everything except the company name has a sensible default, so you can go live and refine later.

    

    

      

        
1 · Company
          

            

            

            

            

            

            

            

            

          

          
        


        
2 · Industry template
          
          
          

        


        
3 · Services & service area
          
Choose a template first.

          

            

            

          

        


        
4 · Team
          
At least one person, and at least one emergency contact with a mobile number.

          

          
        


        
5 · Where enquiries go
          
Each department the receptionist routes to needs somewhere to send work, and a response time it is allowed to quote a caller. Pre-filled from your main email — split them out whenever you like.

          
Choose a template first.

        


        
6 · Opening hours
          
The receptionist uses these to decide whether to offer a live transfer, and tells callers when you reopen.

          

        


        
7 · Offices
          
One office? Skip this — we use the address and hours you gave above. Add a row per office if you have more than one, so the receptionist can tell a caller which one covers them and quote that office's hours instead of the company's.

          

          
        


        
8 · Phone & channels
          
Pick a new number for your receptionist, or enter one you already own. A new number is bought when you finish this wizard, and starts ringing straight away.


          
          

            
            
            
          

          


          
          
          
This one is only pointed at the receptionist — it stays with your current carrier and nothing is purchased.


          

            
            
            
          

        


        
9 · Integrations
          

            

            

            

          

        


        
10 · Knowledge
          
          
        


        
11 · Voice & persona